March 23, 2020
Dear valued customer,
As the global pandemic around COVID-19 continues to evolve, CHS Farmers Alliance is implementing additional precautionary steps to protect the health and wellbeing of our employees, families, customers and owners, and communities in which we live and work. The following protocols are effective Monday, March 23, until further notice.
- The Huron main and LP offices are closed to all traffic. Please call 605-352-6492, or contact your certified energy specialist for energy needs.
- We will continue to provide LP deliveries under the recommended guidelines and management discretion. During deliveries we are requesting customers have no contact with the driver. If you have an emergency, please call 605-352-6492.
- LP services will continue under the recommended guidelines and management discretion. All customers will be required to fill out a simple customer screening questionnaire prior to a CHS employee providing in-home service work. If you do not wish to participate in our screening process, we will not be able to perform service work at this time.
- All payments can be made at the Huron office drop box or mailed in. Payments will not be accepted inside.
We don’t take this challenge lightly, but we’re committed to working through it with effective planning, communication and execution. With our talented and committed team, best-in-class assets and our values of safety and cooperative spirit, we are confident CHS will continue to deliver products and services for customers and value for owners.
CHS Farmers Alliance